Frequently Asked Questions
Everything you need to know about your ANTA performance gear.
How do I determine the correct shoe size for ANTA footwear?
We recommend referring to our specific ANTA size chart located on each product page. Our performance sneakers generally fit true to size, but if you are between sizes, we suggest opting for the larger size to ensure maximum comfort during high-intensity training.
What is the standard shipping timeframe for orders?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location. You will receive a tracking number via email as soon as your package leaves our warehouse.
What is your return policy for athletic apparel and shoes?
If you are not satisfied with your purchase, you can return unworn items in their original packaging within 30 days of delivery. Please note that for hygiene reasons, certain items like socks or undergarments are final sale.
Are ANTA basketball shoes suitable for outdoor courts?
Yes, many of our basketball models, including the Klay Thompson (KT) series, feature high-abrasion rubber outsoles specifically designed to provide durability and traction on both indoor and outdoor surfaces.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay to ensure a secure and seamless checkout experience.
How should I clean and maintain my ANTA performance gear?
For shoes, we recommend hand washing with a soft brush and mild detergent; avoid machine washing. For apparel, machine wash cold with similar colors and tumble dry on low to preserve the integrity of the moisture-wicking fabrics.